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RPA: A gift to manufacturers

In the world of today, where everyone is either outrunning someone or being outrun not everyone is made for life in the fast lane. In the manufacturing industry which continues to grow worldwide, it isn’t much different.

 As the rate of consumption by the people increases globally, so should the rate of production. To cope with the strain of demand for supply in shorter periods of time, development strides in Artificial Intelligence bringing this line way ahead of where it used to be, have been made.

Robotic process automation (RPA) is basically applying technology that allows employees to utilize computer software to use existing applications to process a transaction, interpret and process data, and respond or communicate with other digital systems. 

Hence manual labor is slowly being replaced by rpa in manufacturing which increases the speed of production as well as maintains a steady level of product quality that human error would never allow manual work to achieve.

There are a total of five types of manufacturing processes. Most environments of companies fit into one of these five general categories:

·         Repetitive
·         Discreet
·         Batch process
·         Continuous process

To get a single product out the door, companies will use more than one of these environments. Such was the need for more efficient production and processing. The fourth industrial revolution brought about by digital transformation presents manufacturers with treasures such as huge cost efficiency, improvement in the quality of products, agile process execution and the better use of manual resources.

The top uses of robotics process automation in manufacturing industry are enlisted below:

1.      Bill of materials (BOM)

An important document for production, the BOM has a wide list of raw materials, components, and other substances to create a new product. Employees must refer to the detailed information in this document to know what to purchase where. Any error in this process would lead to major losses for the company. Thus RPA eliminates this risk.

2.      Customer support and service desk

A major part of the success of a business can be attributed to customer care. RPA can be used to enhance the communication of the front office with the customer by reminding him or her to follow up with the client, maintain the contact schedule, and attend to any complaints. It also increases the ability of a single person to access data from multiple systems while attending to the questions of a client.

3.      Web integrated RPA

Long-standing companies are likely to have multiple branches of factories and offices. RPA makes it easier to access, monitor and update changes in the connected systems, thus reducing the communication time between branches.

4.      ERP Automation

Integrating RPA into ERP is the next stage in resource planning. Pricing, Accounts payable or receivable and inventory reports are generated automatically. For example; the current inventory of a manufacturing company can be monitored, and a notification can be sent when said stock is low.

Besides the obvious benefits of robotic process automation, it also has a huge impact on economic development of the company by reducing the manpower needed for routine tasks, thus providing a higher level of service with a lower number of people employed. All in all, the introduction of RPA in manufacturing is a gift that never stops giving.

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